Privacy Policy

The company Mercator Ocean in the form of a civil company, whose registered office is at 2 Av. de l'Aérodrome de Montaudran, 31400 Toulouse, and its sub-contractors are keen to protect your private life. 
The purpose of this privacy policy is to explain the processing of personal data carried out by MERCATOR OCEAN on the site on which you are browsing.

What is personal data?
Personal data are data that can identify an individual directly or indirectly, for example:

  • A civil registration data (name, address, date, and place of birth)
  • An e-mail address
  • An IP address     

What personal data do we collect?
We collect the following data:
User profile 

  • Title
  • First name, middle name, last name
  • Username
  • Gender
  • Nationality
  • Type of profile (professional, interested person)
  • Primary Email address
  • Notification email
  • Highest degree
  • Headshot picture
  • Personal web page
  • If professional:
    • Organisation name
    • Department
    • Working language(s)
    • Job Title
    • Job type(s)
    • Subject area(s)

Organisation profile : 

  • Complete Name
  • Acronym
  • Logo
  • Address
  • Country
  • Ocean regions of interest
  • Type of organisation
  • Contact email address
  • Contact telephone
  • Free description of activity

The data we collect is necessary to process your requests or to provide you with the services you request.
In addition, certain data may be collected to perform a service or contract to which you are a party.

At what point do we collect personal data about you?      
We may collect personal data about you in the following cases:

  • When you register to the service.
  • When you register for an event.
  • When browsing the website.
  • When you subscribe to our newsletter.

You are responsible for providing accurate and adequate personal data. 

On what legal ground(s) do we process your personal data?
We process your personal data because you have given your consent to the processing of your personal data for one or more specific purposes described in this privacy statement, in line with Article 5(1)(d) of Regulation (EU) 2018/1725.

What are your rights?

In accordance with applicable law, you have several rights:

  • Access. You can request access to your personal data.
  • Rectification or modification. You can ask to modify the data concerning your person.
  • Right to object on legitimate grounds. You can at any time object to processing for which there is a compelling and legitimate reason.
  • Right to erasure (right to be forgotten). You can ask to erase the data concerning you as soon as they are no longer necessary, having regard to the purposes for which they were collected.
  • Right to portability. We can, on request, make your personal data available to you in a structured, and commonly used machine-readable format.
  • Right to limit processing. Within the limits permitted by law, you can request to limit the processing of personal data concerning your person.
  • Right to define directives relating to the fate of his personal data after his death. You can contact us to define the fate of your personal data in the event of death.

How to exercise your rights?
To exercise your rights, contact us by email at the following address: 
We ask you to attach a photocopy of your identity card to your request and to specify the right you wish to exercise.
In the absence of a response within 1 month, you can file an action with the CNIL National Commission for Information Technology and Freedoms via the following link:

How long is your data kept for?
Your personal data is stored in a technical secure environment.

Depending on the purpose and processing of the personal collected data, the retention period may be different. 
Most personal data is kept for a period that cannot exceed three (3) years after your last use of the website or your last contact with MERCATOR OCEAN (regarding the use of our newsletter and the filling of one of our contact forms).

The IP address is kept for a period that cannot exceed one year.

Cookies are retained for a period that does not exceed 13 months (see below).

By the end of the retention period, the concerned personal data are deleted from our database.

What is a cookie?
The word cookie is used here in the broad sense to designate all the computer tracers and other files deposed on the terminal equipment of a user during the consultation of the website or the opening of an email.

The cookies placed make possible to ensure the proper functioning of the website and to perform the following operations:

  • Memorize information relating to a form that you have filled out on the website.
  • Allow the technical and administrative functioning of the website.
  • Measure the audience of people browsing the website.
  • Collect statistics.

What cookies do we use?

See the Cookies Policy pages for details (a link can be found in the footer of the website). 
Some cookies may also be placed by third parties, for cookies allowing the playback of multimedia content (video, etc.).

Who are the recipients of your personal data?
The recipients of your personal data are the following:

  • The employees and company executives.
  • The police authorities in the context of the judicial requisitions.
  • The administrative and judicial authorities are authorized to search for and identify the offender in strict compliance with the legal provisions.

The company also calls on subcontractors to carry out the following operations according to the instructions indicated:

  • Hosting Services.
  • Statistical analysis.
  • Instant messaging service.

Is your data transferred outside the European Union?


How do we protect your personal data?

We take various technical security measures to ensure the security of your personal data and prevent its disclosure, destruction, or loss, including:

  • Passwords are subject to encryption in the database.
  • TLS is used when you use a form containing personal data.
  • Access to the database containing personal data is strictly limited to persons authorized by the company.
  • The persons authorized by the company are made aware of the protection of personal data.

Modification of the confidentiality policy

The company reserves the right to modify the present confidentiality policy and to warn the users by any means.


For any questions relating to the privacy policy, you can contact us by email at the following address: